Latest News

The New iPhone Reveal Is Near!

Apple's new flagship device is expected to be debuted next month. There is no precise release date set just yet, but we know that it is just around the corner.

Demand always exceeds supply when Apple launches a new iPhone, and this year will be no exception! Some reports indicate that supplies could be even more limited than usual; meaning that you will have to act fast if you want one.

The handset will mark the tenth anniversary of Apple smartphones; so it is going to be huge! Rumours suggest that Apple are pulling out all of the stops to make the new iPhone the best phone on the market! The new iPhone will sell like hot-cakes as soon as it’s available, so we’d recommend snapping one up as early as possible if you plan to buy one.

 

Join our priority list right away, by filling out your details below!

 

July 2017 News

At Citytalk we have been busy building you an all new in-house tracking system. 

Using the power of Google maps and your existing trackers; our new tracking system offers some fantastic new benefits...

  • All map views use Google Maps for fast, responsive mapping.
  • The very latest angular 2 web technologies.
  • An all new responsive design, so that you can get the same experience on all your devices.
  • Under constant in house development so we can react to your needs when they occur.
  • All for only £9.95 per month - Including Hardware

Request a demo here...

5-A-Side Tournament

We held our first charity 5 a-side football tournament on Thursday the 1st of June at the Aqua Vale Fitness Centre in Aylesbury - raising over £300 for our corporate charity partner; The Florence Nightingale Hospice Charity.

Congratulations to the Citytalk Cup champions Caswell Maintenance; who beat us in the final (we weren't allowed to win our own cup anyway, right?...). And a huge thank you to all the teams who played on the day and helped make the event a success. We will back next year with a bigger and better tournament.

Internal Changes

We are delighted to announce that Darren Brown has been promoted to Sales Manager and Lindsey Godden will be heading up our Internal Account Management team. 


We are also thrilled to introduce Clodagh Matthews & Stefanie Low, who have joined the Telesales this month and Kieron Webb, who has joined the Customer Care team in June. We wish them all luck within their new roles.

 

Keeping Your Business Connected For Over 10 Years

"Well… I can’t believe 10 years have passed since the very conception of Citytalk. In that time we’ve grown a business with just a little over 30 employees & over 1000 customers; many of which it pleases me to say have become great friends. It’s been an amazing journey of learning and has been the most challenging experience of my life to date. I’m immensely proud of the team we have today, who epitomises the hard-working attitude that has got us to this milestone. There’s a long road left on our journey to be the very best, but I know the passion and drive to succeed burns strong in the hearts of all and I’m looking forward to the next 10 years (apart from the getting older part of course). Thank you to everyone that has put their trust in Citytalk to look after their Telecoms, IT & Security needs. You’re in great hands."

Matthew Croxford, Managing Director

Prepare For Ransomware

In light of the well-publicised ransomware attack on the NHS, Citytalk are providing existing customers and elusive offer to minimise the risk of this affecting your business... Citytalk have put policies in place for our IT customers to reduce the risk of Ransomware and also ensuring that anyone infected can be restored as quickly as possible.

 

Managed Antivirus Service for just £200 per work station

FREE Antivirus With All Silver/Gold Support Contracts

 

Three Ways To Reduce Risk

 

Weak password are high risk

Users with weak passwords are at the most risk. The hackers are attempting to connect to server’s remote access, and guessing common/generic usernames and passwords. We are recommending all customers change their PC logon passwords immediately and avoid common passwords such as hello/welcome/logon/password/123456. Please try to ensure any password includes numbers, capitals and special characters and doesn't include a common word. To change your password, click ctrl+alt+delete whilst logged on and select “change password”. Policy's can be set to ensure users must reset their passwords every 60 or 90 days. Please enquire for more information.

Be cautious of Email Attachments

The second most common method is through attachments on emails. The hackers send emails, which may appear genuine or normal, with virus attachments. The most common type are emails which appear to be delivery Notes, voicemails from phones etc.

Carry Our Windows Updates

The most recent Ransomware, which has been the culprit of the NHS outage, was through a vulnerability in Windows. This was exposed and used as a route in for the virus. Microsoft have released a patch to fix this, and must be rolled out to all PC’s and servers as soon as possible. Proactive monitoring software is normally used to auto-roll these updates out across your entire site. 

Florence Nightingale Charity

Citytalk are happy to announce that we have partnered up with The Florence Nightingale Hospice Charity as a Corporate Companion. Florence Nightingale provide comprehensive care and support for local people and families affected by life-limiting illness and are a charity which a lot of our team and customers can relate to. Sadly; many of us experience the death of someone close to us from a life-limiting or terminal illness and may need the specialist care and support which Florence Nightingale Hospice offers. We will be doing our best to help raise money for this fantastic cause with various seasonal events such as our Halloween Office Party and our Christmas Jumper Day. We now also allocate a proportion of your spend with us to the Florence Nightingale Charity.

On Monday the 31st of October we celebrated Halloween in style; with office decorations, a face painter, a masseuse and various competitions. The team made a fantastic effort with everyone dressing up to raise over £100. Please take a quick look at our video to see everything we did to raise money for the Florence Nightingale Hospice Charity. We also held our Christmas Jumper Day on the 9th of December; the same day as our Secret Santa and Office party and raised £50. Now were are looking forward to big plans in the new year to help support the great work which the Florence Nightingale Hospice Charity do for those in the local community.

If you would like to donate to the Florence Nightingale Hospice Charity, please click here.

 

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Citytalk Testimonials

Routeco Case Study

 

The Customer

Routeco are a one of the UK’s largest Industrial Control & Automation Companies and have been trading since 1978. They have 13 regional offices across the UK, with their head office based in Milton Keynes.  The company today employ around 250 people and turn over in excess of £100 million.

 

The Challenge

Routeco were previously using the EE network but they were not receiving the network coverage that their staff required.  As a result we faced the challenge to port 127 mobile users’ mobile numbers across to a better suited provider from EE, whilst issuing as little disruption as possible to the day to day running of the business. Once we had confirmed the logistics of the move, Routeco also decided that is would be a good time to change the staff’s mobile devices from Android OS to Apple iOS.

Read more...

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Citytalk Latest News

  • Aug Mon 21 2017

    The New iPhone Reveal Is Near!

    Apple's new flagship device is expected to be debuted next month. There is no precise release date s...
  • Jul Mon 17 2017

    July 2017 News

    At Citytalk we have been busy building you an all new in-house tracking system.  Using the ...

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Smeaton Close
Aylesbury
Buckinghamshire
HP19 8UP

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F: +44 (0) 871 220 0500

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