Case Studies

Routeco Case Study

 

The Customer

Routeco are a one of the UK’s largest Industrial Control & Automation Companies and have been trading since 1978. They have 13 regional offices across the UK, with their head office based in Milton Keynes.  The company today employ around 250 people and turn over in excess of £100 million.

 

The Challenge

Routeco were previously using the EE network but they were not receiving the network coverage that their staff required.  As a result we faced the challenge to port 127 mobile users’ mobile numbers across to a better suited provider from EE, whilst issuing as little disruption as possible to the day to day running of the business. Once we had confirmed the logistics of the move, Routeco also decided that is would be a good time to change the staff’s mobile devices from Android OS to Apple iOS.

Read more: Routeco Case Study

Read how Citytalk helps local businesses through improved communications

We provide real value to your business in saving you money on your calls and data services and implementing better communications solutions which help your business to reach more new customers. Citytalk focus on giving unrivaled customer services and prioritse ourselves to be the best at everything we do. Innovation, reliability, efficiency and cost savings has always been the priority in delivering our solutions. 

We bring together our in depth knowledge and experience of the industry with a fresh and unique approach by offering world class flexible services and solutions for businesses looking to implement mobile voice and data solutions as part of their overall ITC strategy. This Case Study section gives you an insight on what we do and the way that we work to keep our customers happy and connected...

Pride Mobility Case Study

The Customer

Pride are a world leader in the design, development and manufacture of mobility products such as power chairs, scooters and lift chairs for people with disabilities and mobility impairments. The company's Head Office is based in the U.S, but Pride have subsidiaries in the Netherlands, Italy, Canada, Australia and in the UK - with their office in Bicester devoted to establishing a global representation to ensure customers are best served.

The Challenge

Pride's site in Bicester is a large old warehouse on an industrial site which was a food preparation factory until Pride moved in. Because it is such a large site, out of the way from the main town; it means that a lot of the local teens like to make the most of the space. They were constantly breaking in through the side fences and loitering around, breaking into the trucks and vandalising areas of the grounds and building. This was causing stress and the expense of having to constantly clear up after the vandals and the team were left forever repairing the side wired fences, as the teens would climb underneath them, bending back the wiring. Pride needed to deter and monitor around the whole site as there are plenty of potential entry points. 

Read more: Pride Mobility Case Study

Rogue Leisure Case Study

The Customer

Rogue Leisure Limited has been providing indoor karting facilities in Aylesbury since early 2005 (under the Rogue Racing name) and opened a new 14 lane bowling centre at Gatehouse Way in December 2014, bringing bowling back to Aylesbury. The centre has been designed and built to offer first-class bowling & karting and as a result needed a state of the art security system to make sure the site was kept secure and protected.

 

Read more: Rogue Leisure Case Study

Local Geographic Numbers boost advertising success

When surveyed, our customers told us that having a telephone number in the same local dialling code was important when they were choosing which company to call as they thought a local company would provide a faster service and they thought it would be cheaper than calling a company with an 0845 number.

Citytalk were able to provide us with Local Geographic Numbers in every local dialling code that our mobile tyre fitting service covers. This means that when advertising in Milton Keynes, our customers see an 01908 number, and when advertising in Bedford our customers see an 01234 number.

Read more: Local Geographic Numbers boost advertising success

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Local Geographic Numbers boost advertising success

When surveyed, our customers told us that having a telephone number in the same local dialling code was important when they were choosing which company to call as they thought a local company would provide a faster service and they thought it would be cheaper than calling a company with an 0845 number.

Citytalk were able to provide us with Local Geographic Numbers in every local dialling code that our mobile tyre fitting service covers. This means that when advertising in Milton Keynes, our customers see an 01908 number, and when advertising in Bedford our customers see an 01234 number.

Read more...

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