Why Citytalk?

Why Choose Citytalk?

At Citytalk we passionately believe in our Five Fundamental Rules, these are the bases of our business ethics and are carried through each department, these core values have enabled us to become a trusted Telecoms, IT & Security provider for hundreds of companies throughout the UK. We offer a complete ICT & security solution for the SME market, with unrivalled customer services prioritised to be at the top of everything we do. 

Here are some of the reasons why our clients chose to use Citytalk:

  • Tailored solutions for your business
    Our Telecoms and IT Specialists work with each client individually to build a solution that best fits the specific requirements for their business' objectives. We don’t believe that off the shelf products and services work in every situation. We cut through the jargon and work with you from consultation to delivery to provide your business with the perfect telecoms solution based solely on your needs.
  • Average cost reduction of 46%
    Recent client surveys have shown that we are proven to reduce overall telecommunications costs for businesses by an average of 46%. This presents an fantastic opportunity to invest hundreds or even thousands pounds of savings per year back into your business.
  • A personal account manager
    When you choose Citytalk you are appointed a personal account manager who you can contact directly by phone or email should you have any queries. Many of our competitors use a maze of automated call center options leaving their clients frustrated when trying to make contact. At Citytalk we pride ourselves on "Treating customers as we ourselves would like to be treated" and have implemented a structure so you are able directly contact an account manager, negating any infuriating automated responses.
  • 15 years of experience
    Our highly experienced teams have an unrivaled amount of knowledge within the telecoms, IT & Security industry. From the Sales Teams to our Engineers, Citytalk has a vast knowledge and working history ingrained within our teams to best support your needs. When becoming a Citytalk client you can be assured that you are dealing with experts you can trust to deliver you with an exceptional service throughout the lifetime of your relationship with us.
  • View your bills online
    Our newly updated online billing platform allows you to view your billing history securely online. Updated daily, our system allows you to really take control of your telecoms spend, or manage your teams with specific call data at the click of a button.
  • 24/7 client support available
    We realise that many businesses do not run under traditional working hours. As a Citytalk customer your business can have access to client support 24 hours a day, 7 days a week for any faults that occur on Telecoms, IT or security products.

 

 Once you have chosen Citytalk we would welcome you as our newest customer and would aim to deliver exceptional support for your new solution. Please click here for The Next Steps

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Citytalk Testimonials

New phone system increases productivity by £11k per month

Since we first started using Citytalk for our Local Geographic Numbers, we have also invested a Citytalk Ericsson-LG IPECS telephone system and Citytalk ISDN Lines.

One of the best features of this phone system is that it allows us to see on the phone's display which form of advertising the customer has got our number from.

e.g. the phone's display shows: "Google Adwords" or "Yellow Pages Bedford" or "Recommendation Card - James" along with the customer's caller ID. We can then to tailor our offering depending on where the customer has found our contact details and monitor the effectiveness of our advertising.

Read more...

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Citytalk Communications Limited
Unit 5a Anglo Business Park
Smeaton Close
Aylesbury
Buckinghamshire
HP19 8UP

T: +44 (0) 1296 744310
F: +44 (0) 871 220 0500

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