LG-Ericsson IPECS UCP 9000 Series

The new iPECS UCP is the latest in telecoms technology from Ericsson-LG, it provides an Enterprise level unified communications platform designed to help organisations communicate and collaborate much more easily.

This is helped with the introduction iPECS UCS which enables the integration between your Desktop computer and your handset, allowing you to instant message and see who's on the phone. Additionally UCS allows you to "click to dial" any number stored on your computer, saving time and improving efficiency. 








Key Benefits:


  • Improved business productivity and faster business decisions
  • Having the ability to understand and respond to your customers’ needs quicker
  • Keep your staff connected and remain reachable from anywhere, anytime, on any device
  • Return on investment as your business grows and becomes more efficient
  • Easy and seamless integration with other applications and solutions across various business environments such as customer service, hospitality, monitoring and reporting
  • Unified Communications Solution (UCS) app for your Smartphone

Take a look at our own Citytalk spec sheets and our easy to use Training/User guides for the UCP 9000 series phones in PDF. Including the LIP9000, LIP9002, LIP9010, LIP9020, LIP9030, LIP9040 and the LIP9070 models.   

























































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Routeco Case Study


The Customer

Routeco are a one of the UK’s largest Industrial Control & Automation Companies and have been trading since 1978. They have 13 regional offices across the UK, with their head office based in Milton Keynes.  The company today employ around 250 people and turn over in excess of £100 million.


The Challenge

Routeco were previously using the EE network but they were not receiving the network coverage that their staff required.  As a result we faced the challenge to port 127 mobile users’ mobile numbers across to a better suited provider from EE, whilst issuing as little disruption as possible to the day to day running of the business. Once we had confirmed the logistics of the move, Routeco also decided that is would be a good time to change the staff’s mobile devices from Android OS to Apple iOS.


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