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Comms Business Awards Winners 2016



We are thrilled to announce that we were awarded Reseller of the Year (Small) at this year’s Comms Business Awards - receiving the award from host Sir Lenny Henry at the Lancaster London Hotel. We were delighted to have been shortlisted once again for this award and elated to have found out that we'd won! This will be the stepping stone, to strive to achieve many more awards in the future.

 This is completely a team effort in getting us to where we are now. We have a great team to continue us on the journey to further growth and to constantly improve our knowledge & processes to provide the best service/solutions, centred on customer delight.

 We're now looking to compete in the "mid-market space" and are aware of the challenges ahead but feel we're in a strong position, not only with a very experienced and dedicated team but with the help & support of our great supplier network & the Focus Group owners Ralph Gilbert & Chris Goodman – who were also winners on the night.


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Citytalk Testimonials

New phone system increases productivity by £11k per month

Since we first started using Citytalk for our Local Geographic Numbers, we have also invested a Citytalk Ericsson-LG IPECS telephone system and Citytalk ISDN Lines.

One of the best features of this phone system is that it allows us to see on the phone's display which form of advertising the customer has got our number from.

e.g. the phone's display shows: "Google Adwords" or "Yellow Pages Bedford" or "Recommendation Card - James" along with the customer's caller ID. We can then to tailor our offering depending on where the customer has found our contact details and monitor the effectiveness of our advertising.


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